Your First Visit

If you’re uncertain which service to select, you can arrange a complimentary 15-minute virtual booking consultation. We'll help identify the appointment type that fits what you'd like to discuss. The call is not a clinical assessment.

Already know which service you want? You can book directly online.

Changes to your appointment: please give at least 24 hours’ notice to cancel or reschedule. With less notice, a fee of up to the full treatment cost may apply.

Please complete the Patient Health Summary Form before your visit. If you haven’t completed it in advance, plan to arrive at least 15 minutes early. Returning patients can generally arrive about 5 minutes before their appointment.

Allow time for parking or the short walk from Waterfront Station (approximately three minutes). Let us know in advance if you are pregnant, experiencing active bleeding, seeking Acupuncture for labour induction, or have an infectious condition or other health information relevant to your treatment.

We’ll review your health history and concerns, then explain the proposed care—what it involves, possible benefits, material risks and reasonable alternatives. You’ll have time for questions before treatment begins. Care proceeds only after informed consent is obtained.

For younger patients, the ability to provide informed consent is assessed individually. If a patient cannot provide valid consent, consent is obtained from an appropriately authorized parent, guardian or substitute decision-maker before treatment.

Most appointments are approximately 45 minutes. Following your consultation, treatment may include Acupuncture, cupping or another appropriate service. Duration and treatment choices vary by appointment.

During Acupuncture, some patients rest quietly, meditate or drift off to sleep. Some describe feeling calm afterward; experiences vary from person to person.